Privacy Policy

Katie Higginbotham Design ("we," "us," or "our") operates the website katie-higginbotham.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our site, fill out a form, subscribe to our email list, or interact with us online.

By using our website, you agree to the practices described below.

Information We Collect

We may collect the following types of personal information from you —

Information you provide directly
When you fill out a contact or inquiry form, subscribe to our email list, download a freebie or resource, or submit information through our client portal, we may collect your name, email address, phone number, business name, website URL, and any details you include in your message.

Information collected automatically
When you visit our website, certain data is collected automatically through cookies and similar tracking technologies. This may include your IP address, browser type, device type, operating system, referring URLs, pages visited, time spent on pages, and general geographic location.

How We Use Your Information

We use the information we collect to —

• Respond to your inquiries and provide the services you request
• Send you emails related to our services, promotions, tips, or resources (only if you've opted in)
• Analyze website traffic and visitor behavior to improve our site and user experience
• Run remarketing or retargeting ads through platforms like Meta (Facebook/Instagram) and Google Ads
• Manage client projects, contracts, invoicing, and scheduling through our client portal
• Maintain the security and functionality of our website

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and help us understand how visitors interact with our site. These may include —

Essential cookies that are necessary for the website to function properly.

Analytics cookies (such as Google Analytics) that help us understand how visitors use our site, which pages are most popular, and how people find us. Google Analytics may collect data such as your IP address, browser information, and browsing behavior. You can learn more about how Google uses your data at google.com/policies/privacy/partners.

Advertising and retargeting cookies (such as the Meta Pixel or Google Ads tags) that allow us to show relevant ads to people who have visited our website. These cookies may track your browsing activity across other websites.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

Third-Party Services

We use trusted third-party tools and platforms to run our business and improve your experience. These may include —

• Webflow for website hosting and management
• Namecheap for domain registration
• Google Analytics for website traffic analysis
• Google Ads for advertising and retargeting
• Meta (Facebook/Instagram) for advertising and retargeting
• Flodesk for email marketing
• Dubsado for client management, contracts, invoicing, and scheduling
• Google Fonts for typography on our website

Each of these services has its own privacy policy governing how they handle your data. We encourage you to review their policies directly.

Email Communications

If you subscribe to our email list, you will receive periodic emails from us that may include tips, resources, promotions, and updates about our services. Every email includes an unsubscribe link at the bottom, and you can opt out at any time. We will never sell or share your email address with third parties for their own marketing purposes.

How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to —

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of email communications at any time using the unsubscribe link
• Disable cookies through your browser settings

If you would like to exercise any of these rights, please contact us at hello@katie-higginbotham.com.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can promptly remove it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out to us at hello@katie-higginbotham.com.

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